National Level Services Agency

There are significant challenges in exploiting opportunities to achieve economies of scale in the identification, customization and implementation of the physical and digital infrastructure required for the project. Further, many of the potential citizen-centric services would lend themselves to aggregation at the national level. To enable the State-specific implementation plans and benefit from such economies of scale, aggregation of best practices, content providers, etc., it is expected that the PMA extend its role to a National Level Service Agency (NLSA) – and continue with the project for another 30 months.