e-District

e-District is one of the 27 Mission Mode Projects (MMPs) under NeGP, with the Department of Information Technology (DIT), Government of India (GoI) as the nodal Department, to be implemented by State Government or their designated agencies. e-District aims at electronic delivery of identified high volume citizen centric services, at district and sub-district level, those are not part of any other MMP.

The objectives of the e-District Mission Mode Project are to ensure the following:

  • Undertake backend computerization of District and Tehsil level offices to ensure electronic delivery of high volume citizen centric services at the district level.
  • Efficient delivery of services with improved Service Levels by undertaking extensive Business Process Re Engineering of identified services.
  • Extensive Capacity Building and training of field level functionaries to ensure smooth migration to electronic delivery of e district services and phasing out manual delivery of services.
  • Delivery of services through Common Service Centers (CSCs) by leveraging the common infrastructure of SWAN, SDC, and SSDG.
  • Development of applications to be hosted at the State Data Centers for delivery of services.
  • Delivery of all public services at District/ Sub District level in electronic form through State Portals by using the State Service Delivery Gateways.
  • Providing easy, anywhere and anytime access to Government Services (both Information & Transactional) to ensure reliability, efficiency, transparency and accountability.
  • Reducing number of visits of citizens to a Government office / department for availing the services and thereby eliminating harassment.
  • Reducing administrative burden and service fulfilment time & costs for the Government, Citizens & Businesses.
  • Reducing direct interaction of citizen with the Government and encourage 'e'-interaction and efficient communication through portal.
  • Enhancing perception & image of the Government and its constituent Departments.

Scope of the Project

e-District MMP aims at electronic delivery of all public services at District/Sub District level, progressively. Initially 10 categories (5 mandatory + 5 State Specific) of identified high volume citizen centric public services at district and sub-district level. The four pillars of e-infrastructure i.e. SWANs, SDCs, SSDGs and CSCs will be leveraged and no new infrastructure would be created. New services could be added depending on the requirements and the felt needs.

Role and Responsibilities

Divisional / District Administration:

  • Divisional Commissioners to provide leadership and ownership for implementation of the Scheme at the Divisional level.
  • District Collector / Magistrate through DeGS shall ensure Planning, Coordination, Monitoring, Evaluation and Guidance for successful implementation of the e District Scheme at the district level.
  • A District e-Governance Society (DeGS), headed by the Collector/District Magistrate shall be established in each district by the district administration and registered under the Societies Act. The DeGS will be responsible for the implementation of the project at the district level. District level officials of all service delivery departments could be the members of the society. The District Informatics Officer (DIO), NIC will be the member secretary of the Society. The DeGS will also play a key role in the post implementation operation and maintenance phase of the Scheme

Roles and Responsibility of District e-Governance Society (DeGS)

  • The DeGS would implement the project and ensure close linkages and coordination amongst the various stakeholders in the Project at field level. Provide commitment and support to bring-in the process changes.
  • Provide overall guidance to the Project partners at District level.
  • Work closely with the System Integrator/Implementing Agency to undertake the field work, comprehend the requirements, document the observations, prepare roadmap and redesign the processes.
  • Build capacity of the staff at various levels of the district administration. DeGS and System Integrator would also work closely with the technical solution provider for developing and customizing the software, implement the technical solution
  • Manage, supervise and implement backend computerization of partner Departments/Agencies.
  • The DeGS as owner of the Project at district level will be responsible for proper record keeping of all the assets including software / artifacts created under the Scheme at the District level.
  • Release funds to the Implementing agencies on successful completion / installation of hardware, training, data digitization.
  • Support the Common Services Centers (CSCs), throughout the District for providing G2C services as per the Service Level Agreements between Departments/ SDA for CSCs and the Service Center Agency (SCA). It would identify and recommend the Citizen Services which can be provided in consultation and co-ordination with the concerned departments on priority and assist SCA in roll out of G2C services through CSCs.
  • Collect user charges as fixed by the State Government and keep audited accounts of the same.
  • Take all publicity measures and campaigning through media like TV, radio, newspaper, conferences, seminars, public meetings, banners and posters etc for creating awareness about transformation through e-Governance for the benefit of the rural masses.
  • Explore revenue streams for the sustenance of the District e-Governance Society and assist SDA in formulating policies accordingly.
  • The DeGS shall also ensure close tie-ups with all the stakeholders in the project, to provide commitment and support, help to bring-in the process changes and overall guidance to the project.

Core List of Services

Divisional / District Administration:

  • National Mandated Services :
    Five service categories have been identified at the national level which shall be taken up for implementation by all States which agree to participate in the e District MMP.


    CATEGORIES

    SERVICES

    Issue of Certificates

    Birth, Death, Domicile, Nationality, Caste, Marriage, Income, Employment, etc.

    Social Welfare Schemes

    Social welfare Pensions (Old age, Widow, Handicap, Destitute), Scholarships.

    Revenue Court

    Case listing, Case adjournment, Stay orders, Final orders, Status of execution of orders: information, tracking, filing of miscellaneous applications. Also, Government dues and recovery, as part of Land Revenue – including issue of notices, record payments, track default processes, updation of treasury receipts, etc.

    Ration Card

    Change of address, additions, deletions of members, application for issue of duplicates, etc

    RTI services

    Redressal of Grievances – application, tracking, monitoring, Redressal, appeals, etc. related to all.

  • State Optional Service Categories:
    The State can also add further 5 service categories, at its discretion, for implementation under the e-District MMP. Indicative list of service categories, which is illustrative and not exhaustive from which the States can select is given below. States would be free to add additional services other than those indicated:

    CERTIFICATES

    GRIEVANCE

    REVENUE

    EDUCATION

    MARRIAGE SERVICES

    HEALTH

    ELECTORAL SERVICES

    EMPLOYMENT

    LICENSES

    POLICE

    COURT SERVICES

    TRAVEL / SERAI

    UTILITY SERVICES

    GRANT /LOANS

    COLLECTION OF TAX /DUES

    SOCIAL WELFARE

    INDUSTRIES

     

Project Implementation

Following steps are to be followed at State level for the implementation of the e-District MMP:

  1. Identification of a Nodal Department
  2. Notification of a State Designated Agency (SDA) and a Mission Leader to represent the State and provide all State level support for smooth implementation of the Project.
  3. Formation/Notification of District e-Governance Societies (DeGS) as implementation agencies at District level
  4. Preparation of the Detailed Project Report (DPR)
  5. Approval by DIT, GoI.
  6. Selection of the State PMU (Program Management Unit)
  7. Selection of System Integrator (SI) /Implementing Agency
  8. Empanelment of Original equipment Manufacturers
  9. State Wide Rollout

 

e-District MMP Status

  • District e-Governance Society for all the 9 districts of the State viz: Imphal East, Imphal West, Ukhrul, Thoubal, Senapati, Churachandpur, Bishnupur, Tamenglong & Chandel has been formed.
  • Seminar on "Service Delivery through Common Service Centre" was held on 16th July 2011 at Senapati District. The event highlighting the National e-Governance Plan (NeGP) , e-District and role of District e-Governance Society (DeGS) for implementation of NeGP / CSC at district level and Rolling out of Business to Citizen (B2C) services through the CSCs. ( Photos to be uploaded)
  • e-District Project for Manipur awarded to M/s. Wipro Infotech.
  • e-District DPR preparation in Progress. Draft DPR submitted.